Multi-factor authentication is now available. Secure your account now!
You can turn on this feature from your Edit Profile page in the My Account area. Be sure your profile email address is up to date and be notified on new account logins.
This will be mandatory soon so please be sure your account profile is up to date.
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-22
Q. I lost my hosting activation email with my control panel login and other information, what should I do?
A. Login to your member account on our site.
Click to enter your hosting list.
Click the magnifying glass icon beside your hosting account to view details. At the top you will see a link that says 'Resend Activation Mail'.
Click that to have the hosting activation email resent.
Please note: the username and password in this email are the original issued login iformation. If you have changed your hosting control panel password from within the hosting control panel, this password will not be correct. In this case you must open a helpdesk ticket and ask them to reset the control panel password.
Article number: kb-22